Privacy Policy

Effective from: 1st July 2022
Welcome to The Wyld One! Your privacy matters to us, and this policy outlines how we collect, use, and protect your personal information.

1. Who We Are

This Privacy Policy applies to The Wyld One and our website www.thewyldone.com.au. If you have any questions, please contact us at thewyldonescrubs@gmail.com or through our contact form.

2. What We Collect

When you browse, create an account, or make a purchase on our site, we may collect:

• Your name

• Email address

• Shipping and billing addresses

• Phone number

• Payment details (via secure third-party processors)

• Order history

• Birthday (if provided)

• Website usage data through cookies and analytics tools

3. How We Use Your Information

We use your information to:

• Process and fulfil your orders

• Provide customer support

• Send order updates and promotional emails (you can unsubscribe anytime)

• Improve our website experience and marketing efforts

• Run targeted ads on platforms like Facebook, Instagram, TikTok, and Google

We do not sell or rent your personal information to third parties.

4. Third-Party Services

We partner with trusted platforms and services to run our business smoothly. These include:

• Shopify (website, checkout & email marketing)

• Google Analytics (to understand website traffic)

• Payment providers like Shopify Pay, Stripe, Afterpay and PayPal

• Social platforms for marketing and advertising

These services have their own privacy policies and may store data outside Australia.

5. Cookies & Analytics

We use cookies to improve your experience and help us understand how visitors use our website. You can adjust your cookie preferences through your browser settings.

6. User Accounts

Creating an account helps make your checkout process faster. Your information is stored securely within our Shopify store and is only used for order management, customer service and marketing (if opted in).

7. International Access

At this time, we ship to Australia, New Zealand, and the United Kingdom. Customers from these countries are welcome to shop with us, and we’ll handle your data in line with this policy.

8. Your Rights

You have the right to access, update or delete your personal information at any time. To do so, please contact us directly.

9. Changes to This Policy

We may update this policy occasionally. Any significant changes will be posted on this page with the updated date.